July 18, 2014 at twelve:forty seven pm I just lately joined La Health and fitness, under false pretenses! I used to be mislead about my accessibility for my handicap brother. Because they've got no entry for handicap people for getting into the pool with caregiver of the opposite sex without staying escorted just like a felony beyond the developing, and they wish to demand us 76.00 per month for this? After i termed to terminate our memberships following numerous heated exchanges, with individuals who obviously have Completely no business enterprise managing any customer service request I at last talked for their supervisor, who confident me they'd terminate my accounts and refund all of my dollars. That was high-quality until I gained my cancellation discover. One of the a few was Indeed you're cancelled, the opposite two they have got made a decision to cost us $forty nine per month because we've been not within the “family planâ€. So it’s not poor enough that federal law just isn't becoming followed but now they would like to cost me and my brother $98 to however not have inside of usage of their pool, and also the regional manger explained oh no we cancelled you guys, very well who am I alleged to feel some random manager I talked to, or their cancellation confirmation electronic mail despatched to me?
I wished to attain out to you simply because I am disgusted While using the cleanliness of the Physical fitness products at your gym. Could you please receive the gear thoroughly cleaned each day?
The handicap ramps are painted by using a slick paint in lieu of a paint with sand or grit to present traction. I slipped and fell about the ramp, and well as observe aged individuals slip also. When I complained for the manager, they informed me that it was firm plan.
I’ve seen vacant h2o bottles and trash laying on floor for times within a row, this means no-one has bothered to choose up.
June 6, 2018 at 10:29 am This really is urgent. I need your assistance. I have tried to cancel my membership considering that April , 2018. This is my second letter to customer service. I've a back again problem and delivered a physician’s letter to LA Health and fitness in Fort Myers, FL stating I could now not exercise. Andrew, through text, instructed me he received my letter and It might be sent to company and my request can be processed by the tip on the week With no CANCELLATION Cost!
It's possible you or another person can response my issue. I've requested the community entrance desk, sent in an email, and known as the customer care line and none manage to know the answer.
I had been offered the phone variety and electronic mail deal with last evening of a better as much as Call and I see this page quickly termed and emailed. I have not been given any kind of reaction.
PS I've numerous images for proof by which I'm able to connect to this letter coincidental- I think not. I can article it on each community media available to me, nevertheless.
We all know he has coercedpersuade associates to file problems about me, and they are all saved in la Health Laptop or computer,(no one has confronted me Using these problems nevertheless, but I comprehend it, considering that A few of these customers may have been my close friends!).
Are you able to remember to pass this information together to her and all of the janitorial employees who had a assisting hand in sustaining the cleanliness of Exercise Center over the aforementioned hoping duration of rain? Many thanks.
The coverage is just not what I’m disputing, I agree with policies and treatments. I'm in disagreement While using the gross sales supervisor Giving me to speak with A further manager, but as an alternative, he known as the law enforcement. I am in disagreement together with his rapid steps to phone the police on my eight & 6 year outdated children and me.
September 20, 2015 at 8:forty nine pm I have been This Site a member at LA given that 2007 and my partner since 2003. I went in nowadays to attend a class at noon. I had been operating late and arrived ideal at midday, only to find out through the front desk that my membership had expired. I asked politely if I could capture my course after which renew ideal following, which I had been happy to try and do. The front desk attendant mentioned no and I requested to speak to your supervisor. By this time, I was about five minutes late for the class and produced the same ask for towards the supervisor. Once more, I used to be told no and that if I tried to enter the class without renewing, he check out here would get in touch with the cops. Seriously! Get in touch with the police simply because I wanted to PAY YOU after my course??? I then educated him that I have been a member eternally, acquire yearly memberships (don’t even pay regular monthly), and my spouse has also been a member extended than me.
September 5, 2014 at ten:33 pm Went into the LA Health in Hanover Park, IL to update my debit card info and generate a skipped every month payment. My preceding card was canceled through the financial institution resulting from modern information breaches. The girl in the desk Evidently didn’t understand what she was performing. She then proceeded to charge my card for your missed month (as a result of canceled card which I had spoken for the manager about they usually Continue to billed me a NSF rate) PLUS TWO Total Yrs!
They have got to demand their customers for it?? I’m contacting their corporate headquaters shortly to check out if they will waive this ridiculous price.